UNDP Communication & Collaboration Engineer Internship

UNDP Communication & Collaboration Engineer Internship 2026 (NY)

Are you a tech-savvy student eager to ensure flawless digital communication across a massive global development network? The United Nations Development Programme (UNDP) is seeking a Communication and Collaboration Engineer Intern to manage and optimize its vital video conferencing and cloud telephony systems at the New York headquarters. Step into the fast-paced Information and Technology Management (ITM) Unit to drive virtual collaboration, support critical international meetings on platforms like Zoom and MS Teams, and build a foundational career in enterprise IT.

Particulars & Details

About the Role & Work Environment

The UNDP Information and Technology Management (ITM) Unit in New York is responsible for supporting UNDP Country Offices around the world with essential ICT solutions. This internship offers a stimulating and versatile experience in an international environment, interacting with partners from more than 170 countries. As an intern, your work will have a direct global impact on the development efforts of the international community by ensuring seamless, high-quality digital communications, video conferencing, and enterprise collaboration for UN operations.

Duties and Responsibilities

• Support the Video Conferencing service for UNDP offices, focusing on platforms like MS Teams and Zoom.
• Manage Telephone Requests and Cell Phone Ordering processes.
• Interact effectively with ICT managers to resolve live video conferencing issues, schedule conferences using centralized systems, and push software/firmware updates to video codecs.
• Monitor conference performance and statistics using cloud portals and take corrective action to rectify detected issues.
• Participate in the production integration of new sites, update essential documentation, and train new local site support teams.
• Provide guidance and training to staff members on MS Teams and Zoom products to eliminate recurring user errors.
• Prepare, draft, and publish internal technical documentation and knowledge base articles.

Eligibility Criteria & Qualifications

• Educational Status: Must be enrolled in a postgraduate degree program, in the final academic year of a Bachelor's degree, enrolled in a postgraduate professional traineeship, OR have graduated within the last year with a degree in IT Engineering, Networks, Computer Science, or a related field.
• Technical Proficiency: Required knowledge of networking and network security (TCP/IP, NAT, firewalls), video conferencing platforms, cloud telephony, and Microsoft collaboration tools (Teams, Word, Excel, PowerPoint).
• Highly Desired Skills: Experience with scripting languages, web standards, and data analysis is considered a strong advantage. Experience producing virtual/hybrid events is also highly valued.
• Language Requirements: Fluency in written and spoken English is strictly required. Working knowledge of other UN languages is an advantage.
• Core Competencies: Excellent organizational skills, discretion with confidential information, ability to navigate a team through change, and strong verbal/written communication.

Remuneration & Conditions

• Financial Support: Interns engaged in-person who are not financially supported by a university or government will receive a monthly stipend (approximately $1,000 USD for the New York duty station) to help cover basic daily expenses like meals and transportation.
• Insurance & Living Costs: Interns are fully responsible for securing adequate medical insurance and must provide a certificate of good health. UNDP does not reimburse medical insurance or costs arising from accidents/illness.
• Visas & Travel: The intern is solely responsible for obtaining necessary visas, work permits (valid for the US at the start of the internship), and arranging travel/accommodation in New York.

How to Apply

1. Ensure your CV highlights your relevant network engineering skills, video conferencing administration, and IT support experience.
2. Draft a compelling Cover Letter (in English) stating your specific interest in UNDP and your technical qualifications for this post.
3. Navigate to the official UNDP Careers portal using the link provided below.
4. Submit your application before the strict deadline of Midnight (CET) on April 26, 2026. Only shortlisted candidates will be contacted for an interview.

Important Links

• Apply Online: Click Here to Submit Application
• Learn About UNDP: Discover UNDP's Global Initiatives

FAQs

• Where is this internship based? The position is located at the UN Office in New York, United States.
• Is this internship paid? Yes, eligible interns who do not have external financial backing receive an in-person monthly stipend of $1,000 USD to assist with daily expenses.
• What technical skills are prioritized? Experience with MS Teams, Zoom, network security (firewalls, NAT, TCP/IP), and cloud telephony are critical for this role.
• Will UNDP sponsor my US Visa? No, the intern is entirely responsible for securing their own accommodation and a valid work permit or visa for the United States.

Disclaimer: This opportunity is shared for informational purposes only. We at 99jobs.org are not the organizing or recruiting institution. We do not accept or process applications and cannot influence selection decisions. Applicants must apply directly through the official organization website. Please verify all details from the official source before applying.

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